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Policies, Terms, & Conditions

  • A Deposit payment of $500 per person per tour is required to secure a reservation.

    Your reservation is not confirmed until you receive written confirmation from Camiba Cultural Tours. Your reservation will be confirmed in writing to you after:

    • We receive a $500 deposit payment for each person

    • You provide: Full Name, Email Address, Mobile Phone Number, Postal Mailing Address, a list of any dietary preference or concerns, and a list of any health restrictions or concerns

    • For International Tours: a copy of your Passport verifying it is valid 6 months past the date of the tour

    • Confirmation from you that you have read and approve of our Tour Policies as posted on our website (and provided to you in PDF form)

    You have 24 hours after placing your deposit to cancel your reservation and receive a full refund without any fees.

  • Each tour’s profile sheet includes details for payment deadlines. Please refer to these sheets for more information on costs and deadlines. If Camiba Cultural Tours does not receive your payments by the posted deadlines, Camiba Cultural Tours reserves the right to regard the reservation as canceled by the client.

  • To cancel your reservation for a tour, please send us an email notifying us of the cancellation. For clarity and to avoid any miscommunication, we will only consider a reservation cancelled once we receive an email from you AND you receive acknowledgment of receipt from us in writing. Based on this cancellation acknowledgement date, we will refund your Deposit and Balance, minus the following fees (per person per tour):

    • Cancellation within 24 hours of placing the deposit: no fee

    • Cancellation before tour makes: $50 fee

    • Cancellation from trip make date to 42 days prior to trip start date: $500 fee

    • Cancellation from 21 to 41 days prior to trip start date: 50% of tour price

    • Cancellation from 7 to 20 days prior to trip start date: 75% of tour price

    • Cancellation from 0 to 6 days prior to trip start date: 100% of tour price

  • Although Camiba Cultural Tours makes every effort to conduct every confirmed tour as scheduled, we reserve the right to cancel, re-schedule, or alter any tour for any reason. If unforeseen circumstances require a change to the tour itinerary, Camiba Cultural Tours will make every effort to keep modifications of the itinerary to a minimum and to select alternative hotels of the same standard.

    If Camiba Cultural Tours cancels the tour due to acts of insurrection, strikes, acts of God or any other cause beyond our control, refunds will be made based on what (if anything) is recoverable by Camiba Cultural Tours.

  • You are responsible for choosing a trip that fits your abilities, level of fitness and health. If you need any assistance in selecting the right trip for you, please reach out to us at Camiba Cultural Tours.

    You are responsible for reading the pre-trip information material and bringing with you all of the appropriate clothing and equipment, as well as acting in accordance with the customs and laws of the regions visited.

    Camiba Cultural Tours reserves the right to accept, remove, retain or decline any trip member at any time during a tour for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Camiba Cultural Tours’ responsibility.

    Camiba Cultural Tours recommends tourists always purchase refundable or exchangeable flights.

    Camiba Cultural Tours recommends tourists consider purchasing travel insurance for multiple situations including travel interruption, travel delay, health/emergency, etc.

    CamibaArt Tours LLC (dba Camiba Cultural Tours), its members, employees, and agents, hereby give notice to you that all services and arrangements related to your tour have been made by Camiba Cultural Tours only as agents upon the express condition that Camiba Cultural Tours shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, inconvenience, delay, alteration, or required modification to tour dates or tour itineraries resulting from any act, omission, or inadvertence of any hotel, carrier, restaurant, government, or any other person or entity, or that which is caused by weather, sickness, pandemics, strikes, quarantines, or the willful or negligent acts of any other tour members or any other cause whatsoever that is beyond the control of Camiba Cultural Tours.

    You agree to allow Camiba Cultural Tours to take photographic or film records of any of our trips and trip participants, including you, and you hereby authorize and license to Camiba Cultural Tours on a worldwide royalty-free basis the right to use any photos that include image or likeness for promotional and/or commercial purpose, in perpetuity.

    Payment of your deposit represents your acceptance of these Term and Conditions, all general information listed on the website policies page, and subsequent trip departure material.

Loyalty Program

  • The Loyalty Program's purpose is to reward repeat tourists with an upgraded experience while still maintaining the cohesiveness of the group experience. Points allocation is at the discretion of Camiba Cultural Tours and our decisions regarding allocation and valuation are final. Points have no cash value. Loyalty program benefits may change at any time at the discretion of Camiba Cultural Tours.

  • (1) Loyalty Member Tier 1

    • Qualification: the completion of at least 1 tour of any type

    • Benefits: email announcement of new tours 15 days before announcement to the general pubic. $100 discount off published tour prices if reservations and deposits are made before the tours go public

    (2) Loyalty Member Tier 2

    • Qualification: tourist has accumulated at least 56 travel points

    • Benefits: all of Tier 1 plus an upgraded / personalized welcome basket on each tour

    (3) Loyalty Member Tier 3

    • Qualification: tourist has accumulated at least 140 travel points

    • Benefits: all of Tier 2 plus accommodations upgrade. Because of our tour destinations' unique accommodations, upgrade varies depending on location. It may include a larger room, preferred view, or preferred location.

  • Upon the completion of every tour, points will be allocated to tourists' accounts with the following guidelines:


    (1) Tours completed before January 1, 2023

    • 1 point for each day trip (no overnight stay)

    • 6 points for each tour with 1 to 4 night stay

    • 12 points for each tour with 5+ night stay

    (2) Tours completed after January 1, 2023

    • 1 point for each tour (day trip or studio tour) that does not include an overnight stay

    • 2 points for each night of an overnight tour